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Traveling to New York earlier this month, I missed Hurricane Sandy but took the full brunt of the follow-up nor’easter that the Weather Channel helpfully named Athena. The travel havoc wreaked by the wind and snow was a perfect setting for a side-by-side comparison of the free versions of the leading trip management apps — TripIt, TripCase, WorldMate, and Kayak.… Continue Reading →
Back in the TravelCommons studios after a couple months of summer break. We open up with thoughts about skipping rental cars, sharing listener comments on the Chicago Layover Excursion video, and the current state of American Airlines — great new airplanes, deteriorating on-time stats. Michael Komarnitsky, the founder and CEO of GoMiles, talks about why he sold his company to… Continue Reading →
A long layover can be an impromptu vacation or a mind-numbing marathon of CNN Airport Network shows. Inspired by my own 5-hour layover excursion through Frankfurt, I grabbed my iPhone and shot what I’d recommend you do and see on a long layover at O’Hare Airport. Using foot power and a one-day unlimited pass on Chicago’s ‘L” (subway/metro), this tour… Continue Reading →
Back in the TravelCommons studios after a 2,100-mile drive through the Mid-South. We genuflect quickly to the milestone episode number and then move onto the topics at hand — best piece of hardware schwag from Google I/O 2012, a slightly icky subway ride from downtown San Francisco to SFO, a grab bag of observations from my southern road trip, and… Continue Reading →
United Airlines’ CFO garnered some less-than-desired attention last month when he said that “certain groups” in the Mileage Plus program were “over-entitled”. United is the most recent airline to work on “realigning benefits” — downgrading their elite fliers, especially those in the lower status tiers. We talk about how that impacts frequent flier strategies. We also talk about adjustments needed… Continue Reading →
For a simple calculation that can be performed on a four-function calculator with buttons to spare, determining the right tip seems mystify a large portion of the traveling public. Searching Apple’s App Store for “tip calculator” returns almost 600 apps for the iPhone. The Hospitality Management Schools’ web site just published a comprehensive tipping guide, providing a nice range… Continue Reading →
A backpack stolen from the train to the airport — or more specifically, passports inside the stolen backpack — unexpectedly extends a beer-tasting weekend in Brussels. During my recent international trips, I find that Apple’s FaceTime and iMessage aren’t working reliably — could be because of hotel WiFi bandwidth constraints. TSA’s PreCheck expedited security screening feels like you’ve passed through… Continue Reading →
American Airlines has been a bit more forward over the past month in letting me know they care about me. A phone conversation, replies to my Tweets – I haven’t had this level of attention from AA in the prior 27 years and 2.4 million miles that I’ve flown them. However, I’m not sure this new effort is having its… Continue Reading →
Recent surveys by TripAdvisor and Hotels.com report that the most popular hotel amenity is free WiFi. If they both didn’t misplace a decimal point, then they surveyed the wrong travelers. Experienced travelers know that the most important amenity is the free hotel breakfast. Now I’m not denying that the growth of mobile devices — smartphones, tablets, laptops — has made… Continue Reading →
Lots of travel has kept me away from the mic — Beijing, London, Vienna, Phoenix, New York, and New Orleans. Big difference in airline load factor between international and domestic flights. The international flights were at 30-50% capacity while the domestic flights were booked solid. These trips allowed me to compare the different treatment US airlines get in international airports.… Continue Reading →